Ski Resort Jobs

To welcome guests to The Canyons, or to a specific program/services within The Resort, by providing a variety of information to guests about The Resort and surrounding areas and perform related guest service tasks.

DUTIES & RESPONSIBILITIES

· Provide superior service to our guests (internal and external) at all times by following the Guest Service Guidelines.

· Greet and welcome all guests.

· Assist in ski/snowboard removal in pick-up/drop-off areas.

· Provide guests with a variety of information, describing and explaining activities, events, programs and services to guests.

· Provide directions.

· Take and assess guest complaint/problems or special requests and direct them to the appropriate person/department for resolution.

· Perform related guest services tasks (i.e., greeting outside restaurants, standing in front of trail map & signs etc.).

· Give Mountain Tours.

· Ride shuttle buses when required.

· Assist with general clean up.

· Perform other tasks as assigned.

WORKING RELATIONSHIP

This position reports directly to the Guest Services Manager, Guest Services Coordinator or other senior staff member.

PHYSICAL REQUIREMENTS

· Exposure to inclement weather conditions.

· Standing for long periods of time.

QUALIFICATIONS

· High School diploma or equivalent.

· Intermediate or better skiing/snowboarding ability along with an enthusiasm for the sport.

· Knowledge of local area preferred.

· Ability to converse clearly, comfortably and calmly with a variety of guests.

· Positive and enthusiastic attitude.

PURPOSE/OBJECTIVE

Provide our guests with the best service possible while attending to guests’ requests from Room Service.

DUTIES/RESPONSIBILITIES

· Provide superior service to our customers (internal and external) at all times. Follow The Resort’s etiquette guidelines.

· Set Carts.

· Stock service stations with supplies, beverages, condiments, etc.

· Ability to take orders using proper phone etiquette and knowledge of menus.

· Knowledge of fine food and beverage, to include preparation, presentation and service.

· Clean and maintain service stations as well as other work areas.

· Perform routine food preparation tasks as assigned.

· Basic wine, spirit and beer knowledge and understanding of UDABC laws.

· Provide in-room dining tableside service as requested.

· Ensure that alcoholic beverages are not sold or served to underage customers/guests.

· Maintain log and frequent pickups to ensure dirty dishes are not in rooms or hallways.

· Perform other duties as assigned.

WORKING RELATIONSHIP

Immediate supervision is received from the Room Service Supervisor.

PHYSICAL REQUIREMENTS

· Ability to stand for extended periods of time.

· Ability to bend, lift and carry heavy objects.

QUALIFICATIONS

· Ability to deal effectively with patrons.

· High School education desirable, plus one year of relevant experience or a combination of education and experience from which comparable knowledge and skills are acquired.

· Previous food service experience desirable.

· Good personal hygiene and neat appearance.

· Ability to deal with customers courteously and efficiently, including ability to be polite but authoritative with disorderly or intoxicated patrons.

· Basic reading, writing and math skills.

Maintain ski school fencing and repair if needed and possible driving the snowmobile. Will be working outdoors in adverse conditions. This position must enjoy being around children and willing to assist whenever needed.

Requirements:

Command of English language and ablity to communicate effectively with guests, both written and verbal is required. Ablity to work independently to complete projects in a timely manner is required. Must be able to lift up to 65 pounds, be able to work outside in adverse conditions and be able to multi task. Strong guest relations skills are required. Must work well with children ages 3-6 and 7-12. Previous experience as a volunteer working with adults and children is preferred. 

Supervise child care program(8 weeks - 5 yrs) and support the staff effectively in order to ensure the highest quality of guest service is provided and our guests' expectations are exceeded. Manage program issues relating to guest complaints, system efficiency, labor budget, etc. Coach and monitor all teachers in the classrooms. Implement and hold staff accountable to both Child Care Programs & Vail Resorts, Inc. policies and procedures. Work with counterparts in other departments to provide seamless guest experiences. Complete all staff performance appraisals, provide feedback and document any disciplinary actions. Communicate with Manager about the product's business and staff issues.

Requirements:

College Required; Proficient in Microsoft Applications; Background in guest services, business operations and child care experience; Minimum 3 years supervisory experience preferred; English required, Spanish desirable; Must meet Colorado State requirements for all background checks

Clean guest rooms. Involves dusting, sweeping, mopping, vacuuming, emptying trash, making beds and other such duties as necessary.

Requirements:

Must have previous housekeeping experience and able to lift 25 lbs. Able to follow directions and work independently. Must be able to work holidays and weekends.

Ability to diagnose and repair all types of resort equipment Verbal and written communications with department head & other employees Follow occupational & shop safety regulations

Requirements:

Must have a High School Diploma, Colorado Drivers License, 5 years in automotive or other equipment, speak English. Efficiency with a computer is preferred.

Assist Facility Lead as needed. Responsible for care and entertainment of Ski Play Childrn (3-4yrs). Prepare crafts and activities; help and participate in activities; clean up from days activities/projects. Assist children throughout the day-potty, wash hands, snacks, gather belongings. Prepare cots/mats for rest time and read stories during rest time. Gather and Prepare children for lunch, pick up at the end of the day-communicate with parents regarding days activities.

Requirements:

High School Diploma. Must have previous experience with children, in housekeeping or other guest service areas and also needs to have a command of the English language and be able to communicate effectively with guest both verbal and written. Friendly and cooperative toward guests, co-staff and children.

Responds to all active fires and alarms in the Breckenridge Ski & Lodging area and assists the Red White and Blue Fire Protection District as needed to produce a successful outcome. Responds to all emergencies in the Breckenridge Ski & Lodging area and coordinates efforts with county agencies. Responds to all security operations in the Breckenridge Ski & Lodging area and works with appropriate law enforcement agencies to resolve all problems correctly. Performs guest and employee services such as vehicle lockouts, opening doors, and guest assist rides when needed. Performs foot patrols and vehicle patrols through all Breckenridge Ski & Lodging areas and reports on unsafe conditions, fire hazards, and security issues. Conducts investigations when directed concerning accidents on Breckenridge Ski & Lodging property. Coordinates efforts with outside agencies such as Summit County Sheriff's Office, Summit County Ambulance Service, Red White and Blue Protection District and the Colorado State Patrol. Maintains a daily log of all activities throughout the shift. Works event security when needed and available. Performs routine maintenance and upkeep of department vehicles, equipment, and office space.

Requirements:

Ability to work with minimum supervision. Ability to work outdoors for extended periods. Medical, fire, and security experience preferred. Knowledge of Breckenridge Ski Area preferred. Clean driving history and criminal history. Ability to lift between 10-100lb.

Beaver Creek Resort is now accepting applications for all positions at the ski resort.

Go to www.skijob1.com for current job listings, upcoming job fairs and more at Beaver Creek and other Vail Resorts.

See below for more information on Beaver Creek Resort and other Vail Resorts

Play at Work. At Vail Resorts

You call this work? All right, the paycheck and the bene’s say “job.” But everything else is just screaming, “PLAY!” Skiing, boarding, biking, kayaking, concerts, festivals, you name it. Vail Resorts is an outrageous,outdoor-lover’s paradise. Besides the fun stuff to do, here are a few more perks you can look forward to:
• Free skiing and riding
• Health insurance
• Affordable employee housing
• Extensive training and advancement opportunities
• Deep discounts on outdoor clothing and gear, equipment, meals, activities,hotels travel and more
• Additional discounts with local merchants
• Incredible incentives and cash rewards

So go ahead, make your friends jealous. Tell them you’re “working” at Vail Resorts. And try to keep a straight face when you say, “work.” Or better yet, bring your friends along!

We have opportunities throughout our resorts—from the hotels and restaurants to the ski runs themselves. Whether you're here for just one season or planning to start a new career, you’ll develop your individual talents and pick up the skills necessary to be successful. You know, that “work” stuff.

Vail Resort
Vail is to mountain resorts what Hawaii is to beaches. For 40 years we have led the industry in service and experience. With the biggest ski mountain in North America, 3 separate “villages” and over 5,289 acres of total developed trails, Vail is in a class by itself. Vail sits in the Vail Valley just 100 miles from Denver and only ten minutes from Beaver Creek. We are an active population comprised of families who have chosen clean air, honest people and to live in one of the most beautiful settings on Earth.

Beaver Creek Resort
Beaver Creek is more than a taste of the good life, it is a feast of the best life. From the dining to the art to the immaculate architecture, no resort on the planet provides a finer experience. We are a posh "European Village" in the heart of the Rocky Mountains. We are also Colorado's youngest resort and feature 1625 skiable acres. Most of our employees live in nearby Avon and Edwards. However, with the huge variety of activities and events in Beaver Creek, the resort is their second home.

Keystone Resort
There’s something different about Keystone. You'll find it in the way you ski and ride deep into the mountains—three back-to-back-to-back mountains—with a state-of-the-art night lighting system that keeps the slopes open into the night. You'll feel it in the way we cater to families. Ski and Disney's Family Fun magazines rated Keystone their top pick for family resorts. And you'll experience it in the year round fun, activities and employment we offer. Work here and experience all that the resort has to offer—from the festivals to the concerts, the classes to the adventures.

Breckenridge Resort
Summer or winter, Breckenridge Ski Resort is an adventure-packed, high adrenaline place to work and play. With scenic mountain views of the Ten-Mile Range, working at this resort may seem like a vacation everyday. And with an eclectic fusion of sports, music, and pop culture, working here will be unlike anything you’ve ever experienced. We’re centrally located in the state and our close proximity to Interstate 70 makes us easily accessible to other mountain areas, and even the deserts of Utah.

Go to www.skijob1.com for current job listings, upcoming job fairs and more at Vail.

How to apply.
Pick up a Vail Resorts application at the Human Resource office in Avon, Keystone or Breckenridge, or at any of the Vail Resorts Job Fairs that are held in major cities throughout the United States. Although we do not send out applications, resumes with cover letters are always welcome. Once you know the position you are interested in, please mail, fax or email your resume, along with a cover letter specifying the job you are interested in (Please limit to 3 positions), to the Human Resource office:

Description:

FOR 08/09 WINTER SEASON. Responsible for performing guest service functions including accident handling, administering first aid, trail maintenance, promoting and creating a safe environment for the guests and employees, mountain sweeps, lift evacuation and explosives handling.

Requirements:

Previous ski patrol experience OR experience with Vail Resorts, Inc. preferred. Expert skier in all conditions required. OEC certification or EMT certification preferred. Superior guest service skills, ability to be outside for prolonged periods of time required. Must be at least 21 years of age. Experience in Beaver Creek and knowledge of Beaver Creek Mountain highly recommended.

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